Privacy Policy

Royal Bedding Tex ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website royalbeddingtex.com (the "Site") and make purchases from us.

1. Information We Collect

Personal Information You Provide: When you create an account, place an order, subscribe to our newsletter, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely through our payment processor; we do not store full credit card numbers)
• Order history and preferences

Information Collected Automatically: When you visit our Site, we automatically collect:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on pages
• Device information (screen size, device type)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and payment processing
• Send order confirmations, shipping updates, and delivery notifications
• Respond to your customer service inquiries
• Send marketing communications (with your consent), including promotions, new product launches, and bedding care tips
• Improve our website, products, and services
• Prevent fraud and protect the security of our Site
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Shipping carriers, payment processors, email marketing platforms, and analytics providers who assist us in operating our business. These parties only access your data to perform services on our behalf.
• Legal Requirements: When required by law, regulation, legal process, or government request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Necessary for site functionality, such as shopping cart and checkout.
• Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
• Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness.

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

5. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption for data transmission, secure payment processing, and restricted access to personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order data is retained for a minimum of 7 years for tax and accounting purposes. You may request deletion of your account data at any time.

7. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately and we will delete that information.

8. Your Rights Under CCPA (California Residents)

If you are a California resident, you have the right to:

• Know what personal information we collect about you
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To exercise your CCPA rights, contact us at info@royalbeddingtex.com.

9. Your Rights Under GDPR (EU/EEA Residents)

If you are located in the European Union or European Economic Area, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure of your personal data
• Restrict processing of your personal data
• Data portability
• Object to processing
• Withdraw consent at any time

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, contact us at:

Royal Bedding Tex
Email: info@royalbeddingtex.com